For an informed purchase, under the store standard, with the applicable scope identified, our support team is available for order, shipping, return, exchange, payment, product-information, or privacy questions.
Our Customer Care Hours Standard
For consistent handling, throughout the applicable process, described in practical language, support is available Monday to Friday, 9:00 AM–5:00 PM in the store timezone (America/Chicago). For completeness, within our published terms, after-hours messages are taken up during the next service period.
Our Order Requests Standard
As part of our service commitment, as applied by this store, as part of a dependable process, help us locate the purchase by including the order number and a concise description of the request, but leave full card credentials out of the message. For the next step, as part of the customer agreement, you can ask for cancellation before shipment; after shipment, the Refund Policy applies.
Merchant Identity and Customer Care
For customers using this store, within our published terms, with the applicable scope identified, Store name: Sun Bum
The practical standard is that as a practical service rule, as the controlling customer standard, Service email: buivanshadow554289@gmail.com
For a predictable shopping experience, within our published terms, for a clear commercial understanding, Merchant phone: 877-978-6286
For clarity, to keep the record precise, applied consistently, Physical and return address: 444 S Coast Highway 101, Encinitas, CA 92024, US
As a straightforward operating rule, for customer clarity, stated directly, Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).